McDonald's
🍽️ Restaurants
total experiences
replied on google
Most reported issues
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Experiences
Order was incorrect and service was slow due to staff inattention
Business reply on Google
We apologize for not meeting your expectations. Your feedback will be shared with the appropriate stakeholders. From the McDonald’s Customer Care Team
Customer waited 30 minutes for two Cokes in the drive-through
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Food was undercooked and the restaurant was dirty.
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald’s Customer Care Team
Missing large milkshake and two fountain drinks from order
Ordered incorrect drink; long wait and no remake
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Cashier was rude and unhelpful with an order.
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Long drive-thru wait times and dirty restaurant.
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald's Customer Care Team
Long wait time to place order
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Incorrect food order: missing mayo and extra onions
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Staff member was rude and rushing customers at the drive-thru
Business reply on Google
We never want to let our customers down. Thank you for sharing your opinion so we can share it with our stakeholders. From the McDonald’s Customer Care Team
Long wait, small patty, sloppy and stale toppings.
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald's Customer Care Team
Long wait in drive-through, order took 31 minutes
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Order was incomplete and incorrect
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Cashier gave Uber Eats order to wrong customer
Customer waited almost an hour in the drive-thru line for drinks
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Poor service, long waits, and incorrect or poorly prepared food.
Drive-thru not taking orders, causing long waits
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Staff rude, gave wrong order, and food was cold and sloppy.
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
Long wait times and orders not being taken
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Bathroom and play area were messy