McDonald's
🍽️ Restaurants · Chicago
total experiences
replied on google
Most reported issues
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Experiences
Order was incomplete and incorrect
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Store opened late, causing a long wait for order.
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Food was too salty and drink was plain seltzer.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald’s Customer Care Team
Breakfast order cancelled upon arrival due to service cutoff
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Incorrect sandwich preparation with wrong bun and unwanted mayo
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information.
Customer paid for food but did not receive it
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback).
Ordered three happy meals but only received two
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you.
Staff member shortchanged customer multiple times at drive-through.
Hair found in food, business unresponsive to calls
Store did not open on time as advertised
Manager is rude and inconsiderate of employees.
Missing items and poor staff attention at drive-thru
Online order was incorrect and not ready after a long wait.
Burnt bun and cold fries received with order
Long wait times and a bug found in drink
Staff ignored customer and behaved unprofessionally in store
Missing egg from McMuffin order
Incomplete order, long wait, and rude staff
Hair in food and missing patty on Big Mac
Soggy fries and incorrect milkshake order with potential allergen issue