McDonald's
🍽️ Restaurants · Chicago
total experiences
replied on google
Most reported issues
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Experiences
Food was undercooked and the restaurant was dirty.
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald’s Customer Care Team
Incorrect food order: missing mayo and extra onions
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Staff rude, gave wrong order, and food was cold and sloppy.
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
Disorganized and unhelpful staff, manager avoiding responsibility
Staff refused orders and ice cream machine was broken
Raw burgers served after long wait in drive-thru
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald’s Customer Care Team
Received wrong drink order and store refused to help
Staff member stole $30 using a debit card.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald's Customer Care Team
Staff member stole change from customer
Received old, poorly prepared food with missing ingredients via Uber Eats.
Restaurant is closed and rude, not taking or giving out app orders.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Received cold, incorrect, and missing food items.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald's Customer Care Team
Staff were rude and unhelpful to customer at the drive-thru window
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald's Customer Care Team.
Workers are lazy and store is always dirty
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald's Customer Care Team.
Slow service, wrong order, and app issues at drive-through
Incorrect online orders and rude staff.
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback).
Food is reheated and stale; customer service is horrible
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue.
Rude customer service and slow drive-thru service.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Unclean restaurant and long wait times for service
Rotten fish served in meal