Nina Nails & Spa
💅 Beauty & Spa · Seattle
total experiences
replied on google
Most reported issues
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Experiences
Nail technician refused to adjust service pressure after customer request
Customer turned away despite empty salon and 'walk-ins welcome' policy
Rude guest relations lady and chipping nail polish after one week.
Nail salon refused design service after starting pedicure; staff rude.
Business reply on Google
Hi Tomas Chabolla We are so sorry you have an unhappy experience. Please give us a call on [storephone] and we will get back to you in no time. We are eager to hear from you and win you back to our store. Your sincerely,
Poor quality nail product and lack of attention to detail.
Business reply on Google
I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at [storephone] when convenient.
Nail technician was rude and blamed customer for lint on nails
Business reply on Google
Hi Sarah Mode We are so sorry you have an unhappy experience. Please give us a call on [storephone] and we will get back to you in no time. We are eager to hear from you and win you back to our store. Your sincerely,
Staff was rude and unable to provide requested nail shape.
Pedicure and gel manicure were blotchy and see-through
Business reply on Google
I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at [storephone] when convenient.
Poor communication and rushed, low-quality pedicure service.
Pedicure and manicure were poorly done, nails not cleaned or covered.
Business refused service and blocked customer's number due to suspected discrimination
Sister racially profiled and denied service based on race
Dipped nails fell off after three days
Nail technician lacked skill, applied one coat, and nails are crooked
Owner changes prices and rushes service
Nail technician damaged customer's nails during removal
Nail salon used wrong and diluted polish colors.
Uneven and poorly done nail set, technician made it worse
Nails chipped after one day, wrong service provided.
Rushed, sloppy, uneven gel manicure and pedicure, with perceived racist treatment