OHSU Immediate Care Clinic, Richmond

Clinic refused appointment due to potential worker's comp issue

Clinic is for existing patients only, not general urgent care

Long wait time at immediate care clinic for very ill patient

Clinic no longer takes walk-in patients

Clinic refused a doctor's note unless customer made another appointment

Doctor was rude and judgemental during the visit

Staff allowed a non-service animal to disrupt the clinic

Pharmacy not open 7 days a week

Clinic refused to treat head injury due to lack of claim number

Clinic provides no answers or testing for symptoms

Medical facility staff not wearing masks despite COVID spike

Difficulty getting medication refills and timely appointments; poor staff knowledge.

Customer felt dismissed and humiliated by medical provider

Doctor compared EKG to old one, missing new heart damage.

Doctor humiliated patient on multiple occasions

Staff provided impolite and rough care; waiting room was packed and unsanitary.

Undisclosed new patient fee for unhelpful visit

Charged over $800 for a visit that provided no useful information

APRN abandoned patient; staff threatened security and police.

Unprofessional and unqualified medical personnel; care quality diminished.