💻 Tech Services · Woodland Hills
total experiences
replied on google
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Botched iPhone repair led to phone replacement and damaged camera
Repair shop lost customer's laptop after a month.
Repair shop damaged laptop, causing further expensive repairs
Laptop damaged during repair, worse condition than before.
MacBook returned with missing components and new liquid damage after repair attempt.
MacBook held for 4 months, owner given random answers
Machine broke again after repair; business blamed customer for dirt.
Business reply on Google
Hello Mike, Sorry for your unpleasant experience, but I doubt whatever happened to your device was result of dirt. I’m sure we can resolve this if you like, you do have warranty on all repairs. Thanks
Laptop untouched after a week in repair
Repair shop damaged laptop screen and connector during an upgrade
Business reply on Google
I’m sorry for your apparent “bad experience”, but I have some news for you. Chances are either someone you know or the store you to it to destroyed it. We see this a lot with customers breaking the lcd connector or damaging the screen trying to do YouTube tutorials. We repair these types of damages and have these parts in large quantities. The screen wouldn’t have even turned on from the moment you picked it up from us. And by the way, I am the only one that opens iMacs in the shop and I have over 14 years experience with iMacs. Their are two clips on each side of this 40 pin connector and people don’t see it and pull, thus damaging the connector. Your image clearly shows pull force damage. We can repair this connector for you if you like, but be careful where you take this type of damage. We use microscopes to do these type of repairs. Please make sure you are reviewing the right computer shop. Thanks
Chromebook repair took almost 2 months, was not completed
Technician failed to fix computer boot issues and blue screens
PC repair took months with no communication or resolution
Missing parts and further damage after repair attempts
Laptop repair took six months due to part delays
Computer repair delayed, multiple trips, and poor communication
Business held customer's computer for six months without repair or communication
Computer repair took too long and was not completed
MacBook Pro GPU repaired four times, still problematic; poor communication
Business reply on Google
Hello Paul, We have no record of you or your computer. Please clarify... We gladly rectify all issues because customer service is our top priority...
Replaced iPhone battery is worse; no follow-up or resolution.
Computer held for 6 months, un-repaired, and files lost