π Auto & Repair Β· Seattle
total experiences
replied on google
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Dealership refused test drive opportunity for a car
Dealership advertises misleading car prices and is unreachable by phone
Dealer misleadingly prices used EVs to absorb tax credit, yells at customers
Business reply on Google
Brandon, as of today there are 206 used Bolt's listed within 50 miles on CarGuru's, 17 of those are ours. We include the tax credit in the price only because our competitors are doing the same and we otherwise appear at the end of search results. Unlike our competition, we make our pricing as transparent as possible by posting an overlay on the first photo disclosing that information. While KBB is a reference point for pricing, they're not always to to date with current market conditions. Our pricing is entirely competitive with the market. And unlike franchise dealerships, you won't spend an hour in a finance managers office getting upsold warranties and protection packages.
Unfriendly staff and dirty car at dealership
Unfriendly and unhelpful dealership staff
Business offered low trade-in value and high car prices
Staff member Peter was rude to the customer
Owner was passive aggressive.
Unpleasant customer service experience
Engine failing less than two weeks after purchasing vehicle
Sales staff use high-pressure tactics and dishonest claims
Business reply on Google
David, please notice that the Range Rover is no longer advertised for sale as it did sell later that day. In the future we would be glad to show you the vehicle title and carfax to confirm any claims made about it's ownership and miles driven.