Phone Booth
📡 Internet & Cable · Chicago
total experiences
replied on google
Most reported issues
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Experiences
The business overcharged the customer for a phone purchase.
Defective screen replacement and unprofessional staff conduct
Repair service failed to fix water damage and phone overheats
Business reply on Google
We have no history of you being in our location we don't even have a female employee that works here I think you have the wrong store
Phone repair resulted in broken Face ID and screen freezing issues.
Risk of data privacy issues and lack of staff accountability
Poor screen replacement quality and unprofessional staff behavior.
Staff member was rude and hung up during a phone inquiry.
Staff member was rude and impatient during a phone inquiry.
Staff member was rude and refused to provide a refund.
The business failed to repair the phone after keeping it overnight.
Staff are unprofessional and unresponsive to phone calls and service requests.
Technician damaged phone screen and refused to provide a refund
Unprofessional and rude phone support provided no information.
Staff refused entry to service dogs and provided poor customer service.
Poor repair quality and discriminatory behavior by staff.
Staff exhibited discriminatory behavior and failed to repair the phone correctly.
Phone screen repair failed and warranty was denied by staff.
Business reply on Google
We’re sorry we couldn’t help with your issue Unfortunately London your outside your warranty and due to the physical damage shown from it being dropped, if you were within the time frame then the screen would have been replaced free of charge . Thank you for your review.
The business uses deceptive practices to retain customer service contracts.
unprofessional service and excessive delay in repairing a phone screen