Phone Fix Accessories Gift and Gadgets
💻 Tech Services · Philadelphia
total experiences
replied on google
Most reported issues
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Experiences
business misrepresents screen quality to overcharge customers
Business reply on Google
Thank you for sharing your feedback. We're sorry to hear you felt this way about your experience. We aim to be transparent with all our pricing and services, and we'd like to understand more about what happened. Please reach out to us directly so we can address your concerns.
Staff refused warranty service and provided conflicting information about screen quality.
Business reply on Google
We're sorry to hear about your experience and understand your frustration regarding the warranty and screen details. Clear communication with our customers is important to us, and it sounds like we fell short here. Please reach out to us directly so we can review your case and resolve this properly.
Defective phone holder and refusal of refund or replacement
Business reply on Google
Hi jose Thank you for taking the time to share your experience first i would like to sincerely apologize frustration and inconvenience you faced at our store we work hard to provide excellent costumer serviceand quality product and it is disappointing to hear that we did not meet your expectations After reading your review i believe there may have been a misunderstanding regarding product and warrant situation.regardless the owner i take your concern seriously would like the opportunity to resolve this matter for you Please stop by the store or contact us directly at your convenience i will personally review what happened and do my best to find a fair solution our goal is always to make sure our customer leaves satisfied We truly value your business and hope you will give us another chance to to make things right Sincerely Owner