Piedmont Atlanta
🩺 Health & Wellness · Atlanta
total experiences
replied on google
Most reported issues
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Experiences
Appointment lasted four hours and CT scan had to be re-ran
Business reply on Google
This is genuinely disappointing to hear. We make it a priority to provide efficient, quality care to our patients, and would like to learn more about this experience. Please email [email protected] with your name, contact info and details of your experience, so we may follow up. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Customer could not find their appointment and facility was closed
Business reply on Google
We are committed to our patients and communities, and always strive to provide great care for our patients. We'd like to learn more about your experience, please reach out to [email protected] including your name, contact information, and the details of your experience so we may follow up. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Customer was not informed of medical restriction before visit
Business reply on Google
Thank you for sharing this with us. We always strive to provide quality care for our patients. Please reach out to [email protected] including your name, contact information, and the details of your experience so we may follow up. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Patient neglected, unsanitary conditions, and medical information withheld.
Business reply on Google
This review has been escalated internally. Please also reach out to us at [email protected] with your name, contact info, and details of your experience, so we may follow up with you directly. Thank you. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Father's bypass surgery delayed due to overbooked operating room
Business reply on Google
This review has been escalated internally. Please also reach out to us at [email protected] with your name, contact info, and details of your experience, so we may follow up with you directly. Thank you. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Anesthesiologist made demeaning comments and behaved unprofessionally during epidural…
Business reply on Google
Thank you for sharing your feedback, which we have escalated internally for thorough review. Communication and compassion are crucial to the level of treatment we strive to provide to each patient, and we will be looking into this further. Please reach out to us at [email protected], including your name, contact information, and the details of your experience. A member of our team will follow up as soon as possible. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Patient waited over 7 hours in ER with severe symptoms without treatment
Business reply on Google
Thank you for your feedback. This review has been escalated internally and we are looking into it thoroughly. Please reach out to us at [email protected] include your name, contact information, and details of your experience. A member of our team will follow up. Thank you. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Medical staff dismissed serious symptoms and failed to provide appropriate care.
Business reply on Google
This is concerning to hear. We are committed to our patients health and well-being, so we'd like to learn more about your experience. Please reach out at [email protected] including your name, contact information, and the details of your experience. We hope to address your concerns, and earn back your trust. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Hospital staff were rude and dismissive to a patient in severe pain.
Business reply on Google
This review has been escalated internally. Please also reach out to us at [email protected] with your name, contact info, and details of your experience, so we may follow up with you directly. Thank you. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Diabetic patient waiting 15 hours without being seen or having sugar levels checked
Business reply on Google
We’re sorry to hear about this experience. Patient care is our top priority, and we regret that your visit did not meet your expectations. Please reach out to us at [email protected] including your name, contact information, and the details of your experience so we can address your concerns and follow up with you directly. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Dirty room and bathroom after surgery, poor nursing instruction
Business reply on Google
We're sorry to hear about your recent experience with our team. You should always be able to count on us for quality and professional care. We'll look into your concerns, so please contact us at [email protected] including your name, contact information, and the details of your experience. We hope you'll think of us the next time you need our services. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Hospital has mold in rooms and broken TVs
Business reply on Google
This review has been escalated internally. Please also reach out to us at [email protected] with your name, contact info, and details of your experience, so we may follow up with you directly. Thank you. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Waited three hours for a procedure that was not performed due to missing images.
Business reply on Google
This is concerning to hear. We are committed to our patients health and well-being, so we'd like to learn more about your experience. Please reach out at [email protected] including your name, contact information, and the details of your experience. We hope to address your concerns, and earn back your trust. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
MRI cancelled due to defibrillator not noted in records
Business reply on Google
This review has been escalated internally. Please also reach out to us at [email protected] with your name, contact info, and details of your experience, so we may follow up with you directly. Thank you. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Rude and inattentive day shift staff on 4th floor south.
Business reply on Google
We're disappointed to hear about your recent encounter with our team. You should always be able to count on us for quality, professional and compassionate service and care. We'd like to address your concerns, so please contact us at [email protected] including your name, contact information, and the details of your experience. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Hospital denied pain medication, leading to prolonged suffering and complications.
Business reply on Google
Thank you for taking the time to let us know---we will be looking further into this. Please also reach out to [email protected] including your name, contact information, and the details of your experience so that we may contact you to address your concerns. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Long wait times for care and discharge, staffing issues, and poor cleanliness
Business reply on Google
This is concerning to hear. We are committed to our patients health and well-being, so we'd like to learn more about your experience. Please reach out at [email protected] including your name, contact information, and the details of your experience. We hope to address your concerns, and earn back your trust. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Hospital staff denied family access and showed no empathy during emergency.
Business reply on Google
This review has been escalated internally. Please also reach out to us at [email protected] with your name, contact info, and details of your experience, so we may follow up with you directly. Thank you. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Cafeteria delivered cold food and refused to provide hot meals promptly.
Business reply on Google
Thank you for letting us know; we take this kind of feedback very seriously and would like to look into this matter further. We always strive to provide quality care and expertise for our patients. Please reach out to [email protected] including your name, contact information, and the details of your experience so we can look into your concerns. Response from Piedmont Healthcare on behalf of Piedmont Atlanta
Unsanitary room conditions with mold, dirt, and debris
Business reply on Google
We are committed to our patients' and visitors' health and well-being, so we'd like to learn more about your experience. Please reach out at [email protected] including your name, contact information, and the details of your experience. Response from Piedmont Healthcare on behalf of Piedmont Atlanta