π³ Finance & Insurance Β· Charlotte
total experiences
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Bank refused court documents for check, manager never called back.
Unable to pick up new card due to branch closures and unresponsiveness.
Poor service and lack of professionalism from bank staff.
Bank froze Zelle and account, blocking all payments due to alleged fraud
Untrained, unprofessional, rude, and lying employees at this location
Bank refused to cash check despite active account and deposits.
Unprofessional bank staff member chewing gum and texting during service.
Branch manager missed appointments and failed to follow up.
Bank failed to deliver currency and refund funds, leaving client without access.
Customer waited an hour for a large international transfer, then left.
Bank refused withdrawal 5 minutes before closing time
Bank branch is understaffed, leading to poor account services
Staff refused to open an account, citing lunch breaks.
Bank's machines for debit cards and faxes were both broken
Bank branch frequently lacks change for business customers
Customer felt mistreated by staff at bank branch
Long wait times and incorrect car loan deduction
New account holder unable to cash first check due to bank policy.
Teller was rude and charged a fee without clear confirmation.
Staff allowed line jumping and refused to explain why