Providence ExpressCare
🩺 Health & Wellness · Portland
total experiences
replied on google
Most reported issues
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Experiences
Excessive billing for COVID and strep tests despite insurance.
Business reply on Google
Feedback like yours is invaluable to our caregivers! Thanks so much for sharing. -Community Response Team.
Doctor misdiagnosed sprained ankle and advised working on it
Business reply on Google
Hello. Our leadership takes all feedback very seriously. We have passed your message along to the appropriate department. If you would like to discuss your concerns further, please feel free to reach out to https://providence.org/feedback. Thank you. -Community Response Team
Business miscategorized service, leading to high charges not covered by insurance.
Business reply on Google
Hello. All feedback is important to us, as it is what helps us to improve. We have passed along your feedback appropriately. If you have additional details or concerns you wish to discuss, feel free to reach out to https://providence.org/feedback. -Community Response Team
Customer not informed of insurance non-acceptance until arrival
Customer was denied service due to alleged lateness and a cancelled appointment
Nurse Tanya Wayne was dismissive and made the customer feel stupid
Business does not accept cash or insurance for TB testing.
Doctor wrote wrong prescription dose for daughter's ear infection
Clinic canceled appointment due to insurance issue after confirmation
Clinic canceled appointment then refused urgent care for asthma
Clinic lied about OHP insurance acceptance, refused service without billing
Clinic unable to prescribe medication, long wait, and billing issue
Clinic turned away patient due to lack of basic medical supplies