Providence Urgent Care
🩺 Health & Wellness · Portland
total experiences
replied on google
Most reported issues
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Experiences
Poor patient care and customer service at medical facility
Business reply on Google
Hello. All feedback is important to us, as it is what helps us to improve. We have passed along your feedback appropriately. If you have additional details or concerns you wish to discuss, feel free to reach out to https://providence.org/feedback. -Community Response Team
Front desk staff was rude and unhelpful on the phone
Business reply on Google
Hello. All feedback is important to us, as it is what helps us to improve. We have passed along your feedback appropriately. If you have additional details or concerns you wish to discuss, feel free to reach out to https://providence.org/feedback. -Community Response Team
Urgent care closed with no public notice
Business reply on Google
All feedback is invaluable to us, as it guides our ongoing efforts to enhance our services. We will be sure yours is shared appropriately. Thanks so much. -Community Response Team.
Staff provided incorrect medical information and were dismissive and rude.
Business reply on Google
Thank you for reaching out. We take all concerns seriously and would like to learn more. If you'd like to discuss further, please connect with us at https://providence.org/feedback. -Community Response Team
Urgent care unable to treat severe acute back pain
Business reply on Google
We value your feedback and appreciate you reaching out. We have shared your comments with leadership. Please connect with us at https://providence.org/feedback if you'd like to discuss your concerns further. -Community Response Team
Doctor refused to sign forms due to licensing issue after a week's wait.
Business reply on Google
Hello. All feedback is important to us, as it is what helps us to improve. We have passed along your feedback appropriately. If you have additional details or concerns you wish to discuss, feel free to reach out to https://providence.org/feedback. -Community Response Team
Doctor was unprofessional and unhelpful regarding medication orders
Business reply on Google
We are committed to addressing any concerns you may have. Your feedback has been shared with the appropriate team. If you’d like to discuss further, don’t hesitate to reach out to https://providence.org/feedback. Thank you. -Community Response Team
Doctor misdiagnosed pneumonia and refused antibiotics, endangering patient
Business reply on Google
Hello. All feedback is important to us, as it is what helps us to improve. We have passed along your feedback appropriately. If you have additional details or concerns you wish to discuss, feel free to reach out to https://providence.org/feedback. -Community Response Team
Urgent care denied service and staff were rude
Business reply on Google
Thank you for reaching out. We take all concerns seriously and would like to learn more. If you'd like to discuss further, please connect with us at https://providence.org/feedback. -Community Response Team
Urgent care denied rabies vaccine and proper wound care for dog bite
Medical staff made unprofessional comments about an embarrassing exam
Front desk lied about OHP insurance acceptance, denied care upon arrival.
Urgent care denied patient with allergic reaction due to insurance
Care provider was cold and unhelpful, refused a doctor's note
Urgent care refused treatment despite medical need and offer to pay
Staff did not offer assistance and long wait times for minimal care
Long wait with open wound; others seen first; staff rude
Long wait in lobby, symptoms worsened, and online check-ins prioritized.
Urgent care refused treatment for child's injury, misdiagnosed, and sent to ER.
Doctor was unhelpful and dismissive regarding acute spine pain.