Public Storage

Customer not refunded an administration fee after quick cancellation.

Employee blocked gate, causing damage to customer's car

Storage unit price increased multiple times after initial quote

Card payment system not working, cash not accepted

Storage unit price increased significantly, with added late fees.

Storage unit rent constantly raised; lock changed without notice

Storage unit price hiked almost double after a few months

Automatic payment declined, then business claimed customer was not enrolled

Customer's belongings were stolen from a storage unit due to poor security.

Property manager was rude and disrespectful to customer

Customer's storage unit was changed, still waiting for a refund

Customer charged for an extra month after vacating storage unit

Storage unit price tripled over a couple of years

Storage unit broken into, items stolen, conflicting info, and rodent damage.

Paid for storage unit but cannot access it due to a jammed latch

Car damaged by nails in parking lot; storage unit rent increased

Property stolen after lock cut for fire inspection; insurance claim denied

Customer was promised a refund but did not receive it after three months.

Lost all belongings due to late payment and lack of communication

Gate code disabled twice, denying access to storage unit