Public Storage
🧰 Other Services · Denver
total experiences
replied on google
Most reported issues
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Experiences
Charged a $100 cleaning fee regardless of unit condition
Customer's unit broken into, vehicle stolen, harassed by staff, and locked out
Unexpected price increase and charged after move-out
Company raises rent month over month due to “the market”
Cat feces and smell in storage unit hallway; manager unresponsive
Business reply on Google
Hi Juliana, we’d love to help! Please visit publicstorage.com and click ‘Ask Us’ button on the lower right corner to connect with a Virtual Property Manager.
Belongings stolen from storage unit
Storage unit burglarized, over $8k in losses due to poor security
Customer's property stolen from storage unit due to inadequate security
Storage unit is dirty, expensive, and has dead mice
Storage rates increased without prior warning or disclosure
Manager quoted one price but charged another and threatened police
Items went missing from a locked storage unit
Water pipe broke in unit, ruining all stored personal items.
Manager absent, gate access issues, and debris falling on stored items.
Rude staff and facility cleanliness issues
Storage company tried to evict customer over bugs in belongings