Rainforest Cafe
🍽️ Restaurants · Nashville
total experiences
replied on google
Most reported issues
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Experiences
Incorrect food order, no refills, and long wait times
Business reply on Google
Hi Belinda, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Painfully slow service led to a 2.5 hour meal
Business reply on Google
Hi Justin, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Food was poorly prepared, caused illness, and wait times were long
Business reply on Google
Hi Melinda, we would like to look into this further. Would you mind sending an email to [email protected] sharing your full name, best phone number, date you dined, and details of your experience so that we may do so? Please also include the restaurant name and location in the subject line of your email. Thank you.
Long wait time, uncomfortable table, and poor drink service
Business reply on Google
Hi, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Greasy, plain, and gross food
Business reply on Google
Hi Katrina, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Customer was seated at an undesirable table and left without eating.
Business reply on Google
Hi Deanna, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Denied stroller access, poor service, and food poisoning
Business reply on Google
Hi Briana, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Drinks cleared, raw salmon, cold pasta, and pushy waitress.
Business reply on Google
Hi Averi, we would like to look into this further. Would you mind sending an email to [email protected] sharing your full name, best phone number, date you dined, and details of your experience so that we may do so? Please also include the restaurant name and location in the subject line of your email. Thank you.
Restaurant had vomit smell and customer got food poisoning
Business reply on Google
Hi Woodler, we would like to look into this further. Would you mind sending an email to [email protected] sharing your full name, best phone number, date you dined, and details of your experience so that we may do so? Please also include the restaurant name and location in the subject line of your email. Thank you.
Roach found on table during meal
Business reply on Google
Hi Timothy, we would like to look into this further. Would you mind sending an email to [email protected] sharing your full name, best phone number, date you dined, and details of your experience so that we may do so? Please also include the restaurant name and location in the subject line of your email. Thank you.
Slow service and inedible food ruined a special family trip.
Business reply on Google
Hi Raeshel. Thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We sincerely apologize for your recent experience and are always looking for ways to improve. We would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Poor food quality, dated menu, and dirty restaurant environment
Business reply on Google
Hi Donny, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Forced auto-gratuity for mediocre service and overpriced items
Business reply on Google
Hi Amy, we would like to look into this further. Would you mind sending an email to [email protected] sharing your full name, best phone number, date you dined, and details of your experience so that we may do so? Please also include the restaurant name and location in the subject line of your email. Thank you.
Poor service and low food quality
Business reply on Google
Hi . Thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We sincerely apologize for your recent experience and are always looking for ways to improve. We would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Food was terrible; burgers dry, ribs awful, steak not eaten.
Business reply on Google
Hi Katrina, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Staff ignored concerns about a pregnant fish in the tank.
Business reply on Google
Hi Michelle, we can assure you all of our animals are well taken care of, and the tigers, fish, and stingrays are in great health. If you would like to speak to one of our biologists, we can have that arranged for you. Please let us know.
Staff made inappropriate comments and food caused illness
Business reply on Google
Hi asia, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Food took 45 minutes to arrive and other tables were served first
Business reply on Google
Hi Ms. Ally, thank you for choosing to dine with us, as we know you could have chosen anywhere to enjoy your meal. We are always looking for ways to improve and would appreciate any additional feedback you would be willing to provide at the link below. http://www.bit.ly/landrysfeedback
Long wait for drinks and poorly prepared food
Aggressive waiter refused to take drink order separately
Business reply on Google
Hi Mariah, would you please follow the link below to provide us with just a few more pieces of info? We would like to look into these issues further. Thank you. http://www.bit.ly/landrysfeedback