Regal Alamo Quarry
🎬 Entertainment · San Antonio
total experiences
replied on google
Most reported issues
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Experiences
Unclean restroom and broken A/C in the movie theater.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Dirty theaters, closed restroom, and clogged toilets with excrement.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Staff member ejected customers despite valid tickets and receipts
Charged $123 for a movie not seen
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Popcorn was stale and a disappointment
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Theater under construction, bathrooms too far from rooms
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Theater is under construction, dirty, and partially inaccessible
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Good seats were unavailable despite the theater being empty
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Management was unprofessional and incompetent.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Stale popcorn and manager gave posters to employees instead of customers.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Unfriendly employee at the counter ruined the movie experience.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Concession cashier was rude and claw machine malfunctioned
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Leadership/management is rude and condescending
Business reply on Google
Thank you so much for your kind words! It’s always such a pleasure to see you at Regal Alamo Quarry Stadium 1. We can’t thank you enough for your ongoing support! We can’t wait to have you with us again.
Rude staff and manager regarding ID policy for R-rated movie
Disruptive group ruined movie experience; pizza was tasteless and dry
Stale food, warm beer, and dirty, smelly theater
Loud patrons dropped a drink and left a mess
Movie theater had a horrid smell of wet dog and mold.
Outdated theater with filthy carpets, overpriced beer, and poor amenities
Unclean seats in the theater