Regal Concourse

Unclean and poorly maintained theater with long concession wait times

Dirty bathroom and drink machine, noisy teenagers disrupting movie

Multiple loud arguments and fights disrupted movie experience

Parking gate broken, car trapped, movie not showing as listed

Long wait, line cutting, and slow service caused customer to miss movie.

Concession area lacks variety of options

Movie theater smelled bad and popcorn was stale.

Movie times listed as available were not, causing wasted trips.

Staff member was rude and unhelpful when customer tried to redeem points.

Overcharged for movie tickets due to unadvertised policy

Unruly teenagers disrupt movies by talking and making a mess.

Promotional items ran out early in the week-long event.

Theatre area run down with biohazards; parking garage is unsafe

Employee was rude and provided poor customer service.

Staff ignored bell for elevator access and manager was unconcerned about mobility issues.

Downgrade in amenities and increased ticket prices

Unruly crowd ruined movie experience; no security supervision.

Overpriced sugary food caused health issues for diabetic customer

Customer could not log in to app due to lack of service

Excessive parking fee compared to movie ticket price