Rental Car Orlando MCO

Customer waited two hours for a reserved rental car.

Hertz gate exit staff was horrible and insulting

Rental car charged extra fees not in original reservation

Long wait and difficulty finding assigned car at rental

Staff misinformed customer about insurance requirements for EV rental

Rental car had a strong smoke odor

Long wait times at rental car counter due to understaffing.

Excessive wait time for rental car check-in due to understaffing

Staff unhelpful with car return and argued with customers

Rental car charged more for insurance than quoted online

Rental car company refused service due to a bent license.

Staff lied about car condition and tried to charge for pre-existing smell

Charged more than online quote and long wait at pickup

Charged for toll transponder and insurance after car return

Car provided without head support and in very bad shape

Unwanted extra added to car rental bill