Rockland Trust Bank

💳 Finance & Insurance · Boston

No
3

total experiences

67%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NoStaff BehaviorFrom Google Reviews
Jun 8, 2026

Staff member was rude to customer for no reason.

Business reply on Google

Hi Dana, we are very sorry to hear about your experience, and we will be escalating this with our team as we strive for improvement.

NoStaff BehaviorFrom Google Reviews
Aug 19, 2025

Manager refused service and was rude to a long-time customer

Business reply on Google

Hello Rhandor, we sincerely apologize for your experience. Your relationship matters to us at Rockland Trust, and we will be escalating this with our team as we strive to provide the best possible customer service.

NoStaff BehaviorFrom Google Reviews
Sep 1, 2018

Customer service treated account holder poorly when asking about other services