Santander Bank

Banker refused to open an account despite having availability.

Staff gossiped while customers waited in a long line

Staff are unhelpful and do not serve customers

Staff provided wrong information and blocked account, requiring multiple calls.

Bank staff have bad attitudes and do not keep appointments

Staff member is unprofessional and undertrained, causing inconvenience for transactions

Bank refused wire transfer without appointment, and staff asked inappropriate questions

Bank locked customer out of online account and is unreachable by phone

Bank dispensed a fake bill and refused to replace it.

Bank staff unhelpful and rude to customer

Staff are incompetent and unaware of promotions

Manager made inappropriate remarks and failed to help with compromised account.

Poor customer treatment at the bank branch

Customer service denied pre-arranged change order and caused delay

Teller gave false information and caused a two-hour wait for withdrawal.