SFO Rental Car Center

Long wait times and incorrect car provided

Excessive charges for fuel and tolls, plus long wait times for Avis Preferred members

Customer waited over two hours to get a rental car

Rental car had rusty cutter with exposed blade in trunk

Unsafe rental car with shot tires caused near collision

Long wait for documentation validation at rental car center.

Rental cars had maintenance issues and missing spare tire tools

Prices are too high

Long wait times and understaffing at the rental car center

Received a dirty car and was lied to about a highway pass fee

Poor wayfinding and inadequate signage at the rental car center.

Long wait and wrong car provided for rental reservation

Customer waited over three hours for a rental car due to understaffing

Long wait times and overbooking led to cancellation

Long lines and wait times for rental cars

Charged for extra days after car was dropped off

Rental car company demanded more money than agreed upon reservation.

Long wait for pre-reserved car due to staff not notifying when ready

Long wait times due to unavailable reserved cars

Long wait times at SFO Rental Car Center