SIFF Cinema Downtown
🎬 Entertainment · Seattle
total experiences
replied on google
Most reported issues
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Experiences
Unacceptable shared restroom setup with no privacy
Movie experience impacted by staff walkout, poor audio, and long concession lines.
Rude customer service from staff when ordering concessions
Payment page not loading during booking process
Lack of showtimes for new films
Customer was not notified when order was ready for pickup.
Customer felt unsafe due to gender-neutral restroom policy
Uncomfortable all-gender restroom with visibility issues
Shared armrests and limited recline control
Business reply on Google
Hello Jeff, Thank you so much for your feedback. We will be passing this information along so we can continue to improve our patron experiences. Till next time! - Team SIFF
Strong popcorn smell in cinema was suffocating
Cramped theater with disruptive audience behavior
Business reply on Google
Hello Ben, Thank you so much for your feedback. We would really like to hear more so we can continue to improve guest experience. Please contact [email protected] We'll see you at the movies! 🍿
Business laid off workers without notice during renovations
Uncomfortable chairs and commercials before the movie
Sound quality was poor in the balcony section of the theater.
Uncomfortable seats caused neck pain for petite viewers
Business reply on Google
Oh no! Please give our balcony a shot on your next visit. The seats are in a fixed, upright position.
Sound quality was poor and too loud during the movie
Cramped seating, poor sound, long bathroom lines, and unpleasant odors.
Customer received poor service and had difficulty finding items
Business does not accept modern payment methods
Sound levels too high during previews