π‘ Internet & Cable Β· Kingwood
total experiences
replied on google
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Dishonest repair timeline and poor quality of computer maintenance
The business removed the hard drive from the customer's laptop.
Customer has not received their computer after months of waiting.
Unauthorized repairs and poor quality workmanship on mobile devices.
Delayed repair time and poor quality of laptop repair work
business failed to provide diagnosis or respond to multiple follow-up attempts
The business quoted significantly higher prices than a nearby competitor.
Management fails to complete repairs and pay employees on time.
Device damaged and screen improperly reassembled after hinge repair.
Business reply on Google
Hi Phil, we apologize your experience with us was not satisfactory. Our manager will soon be reaching out to you to handle this situation.
Customer received a used hard drive instead of a new one.
poor communication and lack of updates regarding laptop repair status
Repair service is significantly delayed with no clear resolution provided.