Special Way Auto Center Inc

πŸš— Auto & Repair Β· Detroit

24

total experiences

25%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstMisleading & FraudFrom Google Reviews
Jul 3, 2026

Employee used customer information, stole down payment, and repossessed car

WorstProduct / Service QualityFrom Google Reviews
Aug 30, 2025

Car sold with multiple defects requiring expensive repairs.

WorstProduct / Service QualityFrom Google Reviews
Feb 23, 2025

Sold a car with engine and timing belt issues

Business reply on Google

IM SORRY I DONT BELIEVE YOUR LEAVING A REVIEW FOR THE RIGHT PLACE 1ST WE DONT HAVE A LOCAL MECHANIC WE HAVE A LICENSED SERVICE DEPARTMENT. 2ND WE DONT SEND ANY OF OUR CUSTOMERS ANYWHERE AND WE MOST DEFIENTLY REPAIR AND HONOR OUR VEHICLES. LASTLY IF YOU WERE HAVING SAID ISSUES AND CONTACTED THE DEALERSHIP AS YOU CLAIMED THE VEHICLE WOULD BE FIXED AT OUR DELERSHIP SERVICE DEPARTMENT SO CLEARLY YOU HAVE THE WRONG PLACE AND ARE VERY MUCH MISTAKEN HOWEVER IM SORRY YOU HAD THAT EXPERIENCE WHEREVER YOU WENT BUT NEXT TIME COME SEE US AT SPECIAL WAY AND GET A RELIABLE VEHICLE !! I HOPE YOU HAVE AN AMAZING DAY

WorstProduct / Service QualityFrom Google Reviews
Oct 15, 2024

Sold a car with major problems, still unresolved after 6 months

Very BadCustomer ServiceFrom Google Reviews
Sep 3, 2024

Cannot register out-of-state vehicle; extra costs incurred

WorstProduct / Service QualityFrom Google Reviews
May 3, 2024

Car sold by dealership broke down on freeway, nearly causing accident

Business reply on Google

hello, you are not in our system at all and we did do not even have a single 2016 malibu sir. please feel free to give us a call to further discuss this

WorstMisleading & FraudFrom Google Reviews
Apr 30, 2024

Dealership committed fraud, sold unsafe vehicle, and falsified title

Very BadProduct / Service QualityFrom Google Reviews
Sep 29, 2023

Car purchased had multiple serious mechanical issues from day one

Very BadMisleading & FraudFrom Google Reviews
Aug 29, 2023

Advertised cars as clean title but they are rebuilt

Business reply on Google

Hello Jonathan That's not true . we do carry rebuilt and clean title and every vehicle have a description under it. we never advertise rebuilt as clean title.

BadProduct / Service QualityFrom Google Reviews
Dec 15, 2022

Sold a car with defects and failed to fix them

Business reply on Google

hello i looked up your name in the system and couldnt find you. are you sure you purchased your vehicle from us ? please give us a call if there is anything we can help with 313 826 1202

Very BadCustomer ServiceFrom Google Reviews
Aug 15, 2022

Car starter failed, paperwork errors, and unresponsiveness from the dealer

Very BadProduct / Service QualityFrom Google Reviews
May 31, 2022

Overcharged for a car with a major water leak in the trunk.

Business reply on Google

Hello David we have the lowest prices in town and the best quality cars. not sure how water was getting in your trunk but if there is something we can help you with call us 313 826 1202

Very BadRefund & ReturnFrom Google Reviews
Apr 14, 2022

Business refused refund for unreceived part and demanded apology.

Business reply on Google

Hello Edward you left a bad review on the wrong business. we are a dealership located on 2315 E Mcnichols rd that sells used cars. we have never sold parts. please remove your review from our page as is not fair! if you have any questions please call us at 313 703 9990

WorstProduct / Service QualityFrom Google Reviews
Nov 11, 2020

Sold a defective car requiring extensive repairs shortly after purchase.

WorstProduct / Service QualityFrom Google Reviews
Oct 16, 2020

Car sold with major engine issues requiring replacement after six months

Very BadProduct / Service QualityFrom Google Reviews
Jul 21, 2019

Truck has repeated mechanical failures after purchase, costing customer money.

WorstProduct / Service QualityFrom Google Reviews
Jul 4, 2019

Purchased a defective car with multiple issues and open recalls.

Very BadOtherFrom Google Reviews
Jul 2, 2019

Customer is upside down on car loan due to the business

WorstMisleading & FraudFrom Google Reviews
Aug 19, 2018

Customer overcharged for car, sold faulty vehicle, and denied registration

Very BadProduct / Service QualityFrom Google Reviews
Mar 15, 2018

Purchased vehicle's transmission failed within 30 days of purchase.