Tarzana Tech
💻 Tech Services · Woodland Hills
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Business misdiagnosed hard drive issue and overcharged for repair
Business reply on Google
Dear Kirill, Thank you for taking the time to provide feedback. However, it appears there might have been a mistake, as we don't have a record of your interaction with our business. We kindly request that you double-check the review and ensure it is intended for the correct establishment. If you have any concerns or questions, please feel free to reach out to us directly. We value your input and would be happy to assist you further. Best regards
Sold a laptop with a dead battery and refused to fix it
Business reply on Google
Hi, Thank you for your review. You have 6 months of warranty with us and I m not sure why you would say we sold you a laptop with bad battery because that’s simply not possible. Please contact our store to check your warranty and also we can see what’s going on with your laptop.Thank you
Computer repair resulted in data loss and a faulty replacement
Tarzana Tech replaces Apple parts with cheap faulty hardware
Business damaged computer hardware and refused to take ownership
Business reply on Google
“We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority”.“Please reach me personally via email or phone, and I would be happy to discuss the issue at your earliest convenience.”