Telectronics / Rico Jewelers

Staff prioritize socializing over assisting customers and lack advertised services.

Business failed to repair computer and charged fee without fixing issue.

The store is unprofessional and fails to answer customer phone calls.

The store returned a non-functional computer and refused a refund.

laptop repair has been delayed for eight weeks

Phone repair delayed significantly with poor communication and unprofessional service

The store sells counterfeit items misrepresented as authentic products.

The screen protector and phone repair were both defective.

business failed to provide promised refund for unrepairable computer

store refuses cash refund and offers unusable store credit

Store damaged customer phone and refused to cover repair costs.

Store refuses cash refunds for defective merchandise.