Temple University Hospital
🩺 Health & Wellness · Philadelphia
total experiences
replied on google
Most reported issues
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Experiences
Inaccurate medical records and diagnoses, and breach of confidentiality
Business reply on Google
Hello Luz, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Hospital staff accused patient of drug use and refused to release child
Business reply on Google
Hello, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Hospital gave patient wrong blood during transfusion and failed to inform family
Business reply on Google
Hello, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Hospital misdiagnosed bowel obstruction, leading to emergency surgery elsewhere.
Business reply on Google
Hello, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Long wait with fracture; rude staff in security, registration, and triage
Business reply on Google
Hi Caleb, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Hospital staff threatened to remove baby and provided poor care.
Business reply on Google
Hello, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
10-hour wait in ER for chest pains and cough, still no results
Business reply on Google
Helle, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Parking garage is too small and causes claustrophobia
Business reply on Google
Hello, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Patient with chest pain waited over six hours without seeing a doctor
Business reply on Google
Hello, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Hospital charges patient for medical record transfer via third party
Business reply on Google
Hi, thank you for your feedback. Our management team would like to speak with you to discuss your concerns – please call 215-707-7717. Thank you.
Hospital sent patient to multiple rooms, waited long, then lacked necessary medication.
Business reply on Google
Hello, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Nurse was rude and unprofessional to a patient in the ER
Business reply on Google
Hello, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Nurse assaulted patient; staff are abusive and unprofessional
Business reply on Google
Hello Alexis, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Cashier harassed customer and overcharged for food multiple times
Business reply on Google
Hello Brandon], we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Lung transplant patient waited three hours for blood work, risking infection.
Business reply on Google
Hello Georgi, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Security guard made car accident victim wait outside in cold.
Business reply on Google
Hello Qureasia, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Son waited 4-5 hours to be seen with severe breathing issues.
Business reply on Google
Hello Tanya, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Hospital neglected patient with blood clots, denied wheelchair, and overbilled.
Business reply on Google
Hello, we’re sorry to hear about your experience. Our Patient Experience team would like to discuss this with you. Please contact them at 215-707-2273. Thank you.
Hospital misdiagnosed kidney stone, causing prolonged pain.
Conflicting information from staff