The Johns Hopkins Hospital

🩺 Health & Wellness

28

total experiences

79%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

Very BadStaff BehaviorFrom Google Reviews
Jun 20, 2026

Nurse caused injury and fainting due to multiple failed IV attempts.

Business reply on Google

Hi Rebecca Coleman, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

WorstCustomer ServiceFrom Google Reviews
May 15, 2026

Hospital provides poor care and relies on inexperienced students

Business reply on Google

Hi John, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

WorstStaff BehaviorFrom Google Reviews
May 10, 2026

Hospital staff harassed and discriminated against patient, causing distress

Business reply on Google

Hi Cathleen Kenyon, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Very BadWait & DelaysFrom Google Reviews
Apr 22, 2026

Excessive wait time for broken fingers at emergency room

Business reply on Google

Hi Troy Washington, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

BadCustomer ServiceFrom Google Reviews
Apr 21, 2026

Parking system is dysfunctional, causing long waits and lack of spaces.

Business reply on Google

We are sorry to hear that we did not meet your expectations in your recent experience. If you could contact our Patient Relations department, we would appreciate the opportunity to learn more. You can do so by calling 410-955-2273.

WorstCustomer ServiceFrom Google Reviews
Apr 6, 2026

Untrained staff caused injury during venipuncture, leading to pain.

Business reply on Google

Hi Monique Campbell, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Very BadCustomer ServiceFrom Google Reviews
Mar 25, 2026

Patient not recovering, no specialist visits, and staff seem careless

Business reply on Google

Hi Amanat Dewan, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Very BadBilling & ChargesFrom Google Reviews
Feb 24, 2026

Hospital threatened insurance coverage for leaving against medical advice.

WorstCustomer ServiceFrom Google Reviews
Feb 9, 2026

Surgeon ignored anxiety; blood pack exploded, ruining clothing and car

Business reply on Google

Hi Randolph Peters, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

WorstCustomer ServiceFrom Google Reviews
Jan 1, 2026

Hospital recommended end-of-life care for patient who later recovered

BadCustomer ServiceFrom Google Reviews
Dec 6, 2025

Quality of medical care has been dipping over the years

WorstCustomer ServiceFrom Google Reviews
Nov 29, 2025

Hospital prescribed harmful medication and provided poor treatment

Business reply on Google

Hi Marissa, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

BadCustomer ServiceFrom Google Reviews
Nov 20, 2025

Doctor and boss gave conflicting information and denied prescription for son.

Business reply on Google

Hi Connie, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

WorstStaff BehaviorFrom Google Reviews
Oct 28, 2025

Hospital staff were rude and called police over photo of badge

Business reply on Google

Hi Filiz Tabak, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Very BadWait & DelaysFrom Google Reviews
Jul 30, 2025

Hospital failed to have a room ready after a scheduled admission

Business reply on Google

Hi Angela M, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Very BadStaff BehaviorFrom Google Reviews
May 30, 2025

Nurse supervisor threatened patient and withheld food and blanket.

Business reply on Google

Hello - this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

Very BadBilling & ChargesFrom Google Reviews
May 23, 2025

Hospital sent customer to collections for a zero balance bill.

Business reply on Google

Hi - this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

WorstStaff BehaviorFrom Google Reviews
Apr 9, 2025

Rude staff and neglectful postpartum care after C-section

Business reply on Google

Hi Yani, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

BadCustomer ServiceFrom Google Reviews
Mar 20, 2025

Conflicting information and delays in receiving medical test results

Business reply on Google

Hi Courtney Cobbs, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.

BadCleanliness & HygieneFrom Google Reviews
Mar 2, 2025

Cafeteria tables are dirty and there are no wipes available.

Business reply on Google

Hi JOHN ROBINSON, we’re sorry to hear about your experience and would like to address your concerns. Please contact our Patient Relations department by filling out this form: https://jhmsecure.johnshopkins.edu/the_johns_hopkins_hospital/services_amenities/form.html