The LINQ
🏨 Hotels & Travel · Las Vegas
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Unexpected resort fees, parking damage, and poor room quality
Business reply on Google
We apologize for falling short, Samuel. Your concerns about fees, parking, noise, and room quality are noted. Please visit https://www.caesars.com/help-and-support for assistance.
Hotel failed to inform about keycard deactivation for late checkout.
Business reply on Google
We appreciate you taking the time to provide your feedback, Manish. Your comments have been shared with the appropriate team for their input and attention.
Rude check-in staff and small, smelly room
Business reply on Google
We are concerned to hear about your experience. The staff behavior and room conditions you described are unacceptable. Please visit https://www.caesars.com/help-and-support so we can address this.
Faulty door injured customer; multiple service failures and long wait times.
Theft from in-room safe and unreturned security deposit.
Business reply on Google
Thank you for bringing this to our attention. We take these matters seriously and will investigate immediately. Please contact us at (800) 634-6441 for further assistance.
Hotel refused to mail lost ID, charged excessive resort fee.
Business reply on Google
We are disappointed to hear about your experience. We understand your frustration. Please visit https://www.caesars.com/help-and-support so we can make this right.
Room was dirty, with broken lights, fridge, and outlets.
Business reply on Google
We are disappointed to hear about these maintenance issues. Your concerns about cleanliness and room functionality are important. Please visit https://www.caesars.com/help-and-support for assistance.
Customer paid hidden fees and had no refrigerator or microwave in room
Business reply on Google
We apologize for falling short of your expectations. We understand your frustration with the fees and missing amenities. Please visit https://www.caesars.com/help-and-support to share your concerns.
Hotel has fire hazards, inadequate wiring, and safety concerns.
Business reply on Google
Please accept our apologies for these serious concerns about safety and value. Your experience with electrical issues and room conditions falls short of our standards. Please visit https://www.caesars.com/help-and-support for immediate assistance.
Hotel rooms were unsanitary, with blood stains and water damage.
Business reply on Google
We apologize for the unacceptable cleanliness and safety issues you experienced. Your concerns are serious and we understand your frustration. Please contact https://www.caesars.com/help-and-support for resolution.
Small, smelly room despite upgrade eligibility
Business reply on Google
We apologize for falling short of your Diamond expectations with the small room and unpleasant smell. Please visit https://www.caesars.com/help-and-support for assistance.
Rude staff and reservation mix-up caused check-in problems
Business reply on Google
Please accept our apologies for the poor service during check-in. We understand your frustration with our staff's behavior and the reservation mix-up. Please visit https://www.caesars.com/help-and-support for assistance.
Hotel did not resolve constant barking from another room
Business reply on Google
It's regrettable to hear about your experience. Please excuse any inconvenience. Thank you for sharing your feedback.
Hotel refused upgrade refund, elevator dropped, and indecent exposure in casino
Business reply on Google
Your concerns are noted. We are sorry to hear about your experience at The LINQ Hotel + Experience. Please feel free to reach out to us at (800) 634-6441 to discuss this further.
Hotel rooms were unsanitary with bodily fluids; refund and room change denied
Business reply on Google
We sincerely apologize for the unacceptable conditions you encountered. This falls far below our standards. Please visit https://www.caesars.com/help-and-support for immediate assistance.
Hidden fees for valet parking and additional room charges
Business reply on Google
We apologize for falling short of your expectations. Your concerns about parking fees and charges are important. Please visit https://www.caesars.com/help-and-support for assistance.
Unexpected charges for amenities and oversized vehicle parking
Excessive pool noise and poor housekeeping standards in hotel room
Business reply on Google
Thank you for bringing this to our attention. We strive to improve based on your feedback. Please feel free to reach out to us at (800) 634-6441 to discuss your concerns further.
Bartenders have zero personality and pool was under construction
Business reply on Google
Sorry for any inconvenience during your anniversary visit. Your feedback about bartender service and pool construction communication is noted. Please visit https://www.caesars.com/help-and-support
Hotel had an overwhelming sewage smell near elevators and in the room
Business reply on Google
We are disappointed to hear about the sewage smell and poor room view during your special celebration. Please visit https://www.caesars.com/help-and-support for assistance.