π¨ Hotels & Travel Β· Bronx
total experiences
replied on google
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Room smelled, had cigar ash, and AC was broken
Hotel charged customer twice for a single overnight stay.
Hotel room smelled of cigarettes despite being non-smoking.
Unsafe area, strong weed smell, dim light, and key card issues
Hotel employee stole cash payment and refused refund for double charge.
Hotel staff assigned a room with a broken lock to a single female
Hotel staff was rude and refused refund for unavailable parking
Room reeked of weed and cigarettes, lacked soap, and was overpriced
Staff repeatedly disturbed guest and miscalculated checkout time.
Hotel staff are disrespectful and vending machines took money.
Bathroom flooded, AC broken, and room needed construction
Hotel room was dirty and smelled of smoke; parking was not free
Hotel suddenly evicted long-term guest without explanation
Room was small and shower had hair remnants
Hotel stole money and kept raising price
Unsafe hotel with suspicious people and no security measures
Hotel staff unresponsive to loud TV complaint, no in-room phone
Hotel rooms were dirty with holes, marks, stains, and smoke odor.
Hotel smells like smoke, fire sensor covered, hard mattress, noisy.
Hotel room had broken door and toilet, poor cleaning, and staff attitude.
Business reply on Google
Kavita, we appreciate your business, but as respectfully as I can put it, there are certain limits one should go to receive a discount, especially if a discount is not promoted by the hotel. Itβs not right for you go on and start bashing our business in the review section. Furthermore, since you actively chose to stay 3 days and not complain or seek assistance from any staff or management even though in the review you said you did, I and all others will disregard this review as inaccurate and misleading.