TruFit Athletic Clubs

πŸ‹οΈ Fitness & Gyms Β· Madison

22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadBilling & ChargesFrom Google Reviews
Jun 5, 2026

Double charged for membership and difficulty canceling

BadBilling & ChargesFrom Google Reviews
Jun 3, 2026

Gym continued to charge customer after cancellation and only partially refunded.

Very BadStaff BehaviorFrom Google Reviews
May 30, 2026

Staff yelled at customer and forced them off equipment before closing.

BadCustomer ServiceFrom Google Reviews
May 17, 2026

Gym was closed during business hours and staff hassled customer

BadProduct / Service QualityFrom Google Reviews
May 14, 2026

Gym mats are old and worn out; not enough dumbbells

BadCleanliness & HygieneFrom Google Reviews
May 7, 2026

Gym is dirty, weights left out, and staff don't show up to open

BadBilling & ChargesFrom Google Reviews
May 6, 2026

Continued charges after moving due to contract terms

Very BadBilling & ChargesFrom Google Reviews
Mar 28, 2026

Unauthorized multiple charges and difficulty canceling a hidden contract

Very BadBilling & ChargesFrom Google Reviews
Mar 27, 2026

Charged after cancellation attempt; facility unclean and childcare unsafe

Very BadBilling & ChargesFrom Google Reviews
Mar 17, 2026

Business kept charging customer after multiple cancellation attempts

BadBilling & ChargesFrom Google Reviews
Mar 17, 2026

Excessive fees for failed payment methods

BadBilling & ChargesFrom Google Reviews
Mar 6, 2026

Charged for personal training sessions never used despite cancellation attempts

Very BadBilling & ChargesFrom Google Reviews
Mar 4, 2026

Gym is refusing to cancel membership and continues to charge fees

Very BadBilling & ChargesFrom Google Reviews
Feb 25, 2026

Predatory sales tactics, hidden fees, and refusal to refund annual fee.

BadCustomer ServiceFrom Google Reviews
Feb 9, 2026

Gym fails to open on time due to staff absence.

BadCustomer ServiceFrom Google Reviews
Feb 9, 2026

Gym not open at scheduled time on multiple occasions

Very BadBilling & ChargesFrom Google Reviews
Feb 3, 2026

Gym continues to bill customer after cancellation request

BadCustomer ServiceFrom Google Reviews
Dec 8, 2025

Business consistently opens late, disrupting customer schedules.

BadCustomer ServiceFrom Google Reviews
Nov 22, 2025

Gym refused to honor free day pass advertised online

Very BadBilling & ChargesFrom Google Reviews
Sep 16, 2025

Charged for canceled membership, owed $600, no contact