U-Free Moving Systems
🔧 Home Services · Los Angeles
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Moving company failed to arrive and did not communicate delays.
Moving truck broke down, no communication, and no refund for deposit.
Business reply on Google
Thank you for bringing this to our attention. We will be reaching out to you shortly to resolve this matter as quickly as possible.
Moving company quoted one price, demanded more, then abandoned the job
Moving company failed to show up for scheduled service
Movers overcharged by dragging out work and demanding cash for quoted rate.
Business reply on Google
Hi Chrissy, We’re sorry to hear about your experience. This is not the standard we aim for. We take your concerns seriously and would like to review what happened, including timing and pricing. Please contact us directly so we can look into this and make things right. Thank you for your feedback.
Movers stole valuable items and company ignored theft report
Movers were late, damaged furniture, lost items, and company is unresponsive.
Moving truck blocked entrance and refused to move.
Business reply on Google
Hi Sarah, We sincerely apologize for the inconvenience. Our customer spoke with the building manager, and together they showed us where to park, which we followed during the loading process. We’re sorry for any disruption this caused.
Movers broke a vintage mirror and company failed to resolve the issue.
Movers damaged hot tub and company is unresponsive to claim
Moving team packed carelessly and delivered boxes to wrong rooms.
Moving service damaged property, packed unsafely, and was inefficient.
Movers worked slowly and wasted time, increasing service cost.
Moving company damaged furniture and house during move.