UltraPage
📡 Internet & Cable · Houston
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The business charged an excessive price for a simple cleaning service.
Business reply on Google
Steven, We understand your frustration, and I'm sorry to hear you weren't satisfied with our service. At Ultrapage, we always aim to confirm service details and prices before repairing. In this case, we agreed to provide a quick cleaning for your phone charger port at $40 prior to repairing your device to accommodate your need for an immediate solution. Please keep in mind that a full charging port repair would have been $79-99 plus tax. At Ultrapage, we are here to provide various service options to suit our customers' needs and provide honest & affordable care. If you would like to replace the charging port, please feel free to come back and pay the difference to have the full charging port replaced. Thank you
The business intentionally damages devices to increase repair costs.
Business reply on Google
Hi, We do not have any repairs associated with your name. Based on your profile, all the reviews for other local businesses are 1 stars and we ask that you remove this review as we did not repair your device.
Repair caused physical damage and failed after four months.
Improper screen installation caused total device failure.