United

Flight attendants refused to allow passengers to move to empty seats.

Flights consistently experienced avoidable delays

Airline charges extra for carry-on and seat selection

Airline lost one bag and charged for late FedEx delivery

Frequent flight delays and lack of communication for a 1k customer

Constant gate changes and delays caused significant travel disruption.

Unclear lines and strict baggage policy despite first-class ticket.

Staff refused gate pass for disabled family member, causing missed flight

Airline cancelled first-class tickets without notice after check-in

Flight delayed multiple times due to aircraft malfunction, causing missed connection.

Forced to pay for bag check despite available space on plane

Airline charged extra fee for carry-on bag not disclosed earlier

Airline mechanics took an hour to fix a quick problem

Gate agent charged for carry-on and was discriminatory towards wife

Forced to check carry-on bag despite available overhead bin space.

Pilot flew erratically, causing fear for passenger safety.

Flight attendant was rude and dismissive about an upgrade request.

Frequent and extensive flight delays over five years

Airline lost customer's property and refused to help locate it.

Pilot gave misleading updates about flight delay due to maintenance issues