Watershed Carwash
🧰 Other Services
total experiences
replied on google
Most reported issues
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Experiences
Car wash did not clean car and left scratches
Business reply on Google
Karla, we are sorry to hear that you were not pleased with the wash that we provided. Please call the site at (210) 675-8087 so that we can look in to this and better serve you. We appreciate you taking the time to let us know what we could do better. - Stephanie
Business continues to charge customer after cancellation attempts
Business continued to charge customer after membership cancellation
Car wash caused a paint chip on the customer's new truck
Car wash double charged card and did not wash car well
Car wash caused brake system failure and rendered car undrivable
Car wash damaged vehicle, removed license plate, and left car dirty
Business reply on Google
I am so sorry that you experienced this with us Alexandria! Please reach out to us at (210) 675-8087 so that we can look in to this and serve you the best that we can. We truly appreciate the feedback. -Stephanie
Customer cannot find one-time service pricing on the website
Carwash machine broke window molds and lost son's arm sleeve.
Business reply on Google
Thank you for taking the time to leave us a rating Rene. We truly appreciate the feedback and management will be looking in to this. -Stephanie
Membership fee too high for the service received
Business reply on Google
We are sorry to hear that you were not pleased with the wash that we provided. Please call the site at (210) 675-8087 so we can look in to this. We appreciate you taking the time to let us know what we could do better. -Stephanie
No one calls back from this establishment
No towels available to clean car and no staff to help.
Business reply on Google
Thank you for taking the time to leave us a rating. I am sorry that you have had this experience with us. We truly appreciate the feedback and management will be looking in to this. -Stephanie
Carwash refused a second pass despite payment, citing excessive dirtiness.
Business reply on Google
I am so sorry that you experienced this with us Oscar! Please reach out to us at (210) 675-8087 so that we can look in to this and serve you the best that we can. -Stephanie
Car wash service does not clean wheels on medium cars
Business reply on Google
Karen, we are sorry to hear that you were not pleased with the wash that we provide. Please call the site at (210) 675-8087 so that we can look in to this. We appreciate you taking the time to let us know what we could do better. We hope to see you back again soon for a chance to earn your business back. -Stephanie
Car wash package did not clean vehicle properly
Truck pushed into another vehicle due to conveyor belt spacing
Car wash machine broke side mirror; business denies liability.
Charged after cancellation, refund denied, and rude staff interaction.
Carwash continued to charge after cancellation; refund denied.
Business reply on Google
Martina, I am so sorry that you experienced this with us. We would love to make it right any way possible. Please reach out to us at (210) 675-8087 and we'd be more than happy to help serve you. Thank you for bringing this to our attention. -Stephanie
Car still dirty after wash; staff refused re-wash