Wholesale Pcs Outlet
📡 Internet & Cable · Hilliard
total experiences
replied on google
Most reported issues
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Experiences
Misleading social media advertisements and poor product quality
Customer was overcharged compared to the advertised online price.
Business reply on Google
We sincerely apologize for your experience and are sorry that we did not meet your expectations. We truly value your feedback and are always working to improve our service and make things better for our customers. I would personally appreciate the opportunity to speak with you and understand what happened so we can address the issue properly. Please contact me directly at **614-822-8766** so we can make this right. Again, we apologize for the inconvenience and appreciate you bringing this to our attention.
Staff were unhelpful and products were misleading and poor quality.
Business reply on Google
We sincerely apologize for your experience and are sorry that we did not meet your expectations. We truly value your feedback and are always working to improve our service and make things better for our customers. I would personally appreciate the opportunity to speak with you and understand what happened so we can address the issue properly. Please contact me directly at **614-822-8766** so we can make this right. Again, we apologize for the inconvenience and appreciate you bringing this to our attention.
Store uses misleading advertising regarding phone models and condition.
Business reply on Google
We sincerely apologize for your experience and are sorry that we did not meet your expectations. We truly value your feedback and are always working to improve our service and make things better for our customers. I would personally appreciate the opportunity to speak with you and understand what happened so we can address the issue properly. Please contact me directly at **614-822-8766** so we can make this right. Again, we apologize for the inconvenience and appreciate you bringing this to our attention.
Poor air conditioning and discriminatory service practices by staff.
Customer sold a counterfeit iPhone with non-authentic parts.
Business reply on Google
We’re sorry to hear that you had this impression of our business. We take our customers and our reputation very seriously, and we want to make it clear that all of the phones we sell are authentic. We offer both new and pre-owned devices, and our phones come with warranty coverage. We are always working to improve and provide our customers with quality products and honest service. If you genuinely had an issue with a purchase or your experience with us, we would appreciate the opportunity to make it right. We understand that competition is part of business, but we believe the best way to compete is by providing our customers with quality products and excellent service—not by making false or misleading claims about another business. We welcome honest feedback and are always willing to address legitimate concerns.