World Market
💻 Tech Services · Charlotte
total experiences
replied on google
Most reported issues
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Experiences
Store manager refused customer request to try on clothing in bathroom
The store event schedule did not match the advertised start time.
Business reply on Google
Hello Jan, I am sorry for your disappointing experience. Your feedback is very important to us. I will forward your comments to our store team to improve our services and offerings.
Employees failed to greet the customer during their visit.
Long checkout lines and unresponsive management caused significant delays.
Business reply on Google
Hello Stephen, I am sorry for your disappointing experience. Your feedback is very important to us. I will forward your comments to our store team to improve our services and offerings.
Store staff failed to acknowledge or assist the customer.
Business reply on Google
Hello Carshell, I am sorry for your disappointing experience. Your feedback is very important to us. I will forward your comments to our store team to improve our services and offerings.
Store employees are strict and the egg hunt game is misleading.
Business reply on Google
Hello i0 n, I am sorry for your disappointing experience. Your feedback is very important to us. I will forward your comments to our store team to improve our services and offerings.
Event rewards were missing and display furniture was not for sale.
Business reply on Google
Hello Peter, I am sorry for your disappointing experience. Your feedback is very important to us. I will forward your comments to our store team to improve our services and offerings.
Store refused return despite advertised satisfaction guarantee policy
Business reply on Google
Hello Sasha, I'm really sorry to hear about your experience with our incense and the challenges you faced regarding our return policy. Your feedback is invaluable, and I appreciate you taking the time to share your thoughts. We aim to ensure every customer feels confident and satisfied with their purchase, and it's disappointing to learn that this wasn't the case for you. I understand the frustration when a product doesn't meet expectations, and, regrettably, our return policy didn't align with your needs in this situation. We continually strive to improve our policies and communication to better serve our customers. Your insights will be thoroughly reviewed by our team for consideration in refining our procedures. Your niece's recommendation to try incense from HiLife sounds intriguing, and I'm delighted to hear you found a product that brought a more satisfying experience. Please know that your feedback is crucial for us to enhance our customer service and product offerings. Thank you once again for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future. Best, Best,
Store was closed during scheduled pickup hours
Store refused to accept cash payment for items.
Staff provided incorrect information regarding the store rewards program sign-up process.
Staff provided false return policy information regarding a product purchase.
Store sold item after confirming order was ready for pickup
Inaccurate online inventory information led to a wasted trip.
Items did not ring up at the advertised discounted price.
The store has a limited selection of products.
The register price is higher than the listed shelf price.