Z Zoul Cafe
🍽️ Restaurants · San Francisco
total experiences
replied on google
Most reported issues
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Experiences
Staff gave tiny portion, removed food, and was rude to customer
Business reply on Google
We’re very sorry to hear about your experience with the portion size, food quality, and the rude behavior you encountered after driving a long way. We take complaints about service and portioning very seriously and will investigate this incident with our team. We do not tolerate discriminatory remarks and expect respectful conduct from staff and customers alike. Please contact the restaurant directly or through the Too Good To Go app so we can arrange a refund or replacement and make this right.
Food was horrible and location was dirty
Business reply on Google
Hey there! We’re a bit puzzled by this review because we don’t see your name on our records, and we’re not sure why that is. But hey, we’ve got faith, and we’re sure things will work out for the best!
Dirty premises and misleading food images and menu
Business reply on Google
🙏
Credit card charged four times the amount
Business reply on Google
This totally unacceptable please feel free to reach me so that we can discuss your issue, please note that this a Sudanese place which honestly.
Unsanitary food preparation and handling practices observed at the restaurant
Business reply on Google
Thanks
Distasteful coffee, bad bread, small portions and expensive
Business reply on Google
Thanks 🙏
Concerns about food preparation hygiene