total experiences
replied on google
Most reported issues
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Experiences
customer charged unexpected installment fees and received inconsistent payment information
Staff provided incorrect information and exhibited unprofessional, rude behavior.
Store added an unauthorized phone line to the customer account
Staff member was unhelpful and rude regarding trade-in instructions.
The store failed to provide promised trade-in credit for a phone.
The store staff provided unprofessional customer service.
Business reply on Google
Dionne, We appreciate the time you took to leave us feedback. We're extremely sorry about the unprofessional experience you had. Your review is concerning to us and we need to know more. Please e-mail me at [email protected]
Unauthorized charges and billing disputes following a phone purchase