total experiences
replied on google
Most reported issues
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Experiences
Staff provided poor customer service and were unhelpful with inquiries.
Staff failed to answer calls and were disrespectful to customers.
Store refused to refund a defective accessory due to policy.
Business reply on Google
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Staff member deleted personal data from a customer's phone without permission.
Store closes earlier than the posted business hours
Business reply on Google
So sorry to hear you had a bad experience, please give us a call at {(614) 705-0110} if we can help make it right!
Store charged more for a SIM card than corporate quoted
customer was overcharged and signed up for unauthorized services
Store failed to provide a pre-paid screen protector due to stock.
Staff lacked knowledge regarding referral rewards and plan selection.
Staff member was rude and refused to assist with plan questions.
Store refused return despite advertised policy and charged unnecessary upgrade fees.
The store charged fifty dollars more than competitors for a phone.
Staff charges extra fees for basic phone assistance services.