total experiences
replied on google
Most reported issues
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Experiences
The store staff was unmotivated and the environment felt unwelcoming.
Business reply on Google
Hi Glory of the Black race, Thank you for visiting our Boost Mobile in Indianapolis IN. We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at [email protected].
Poor store cleanliness, unprofessional staff, and unresolved technical issues.
customer service staff were disrespectful and mocked the customer
Business reply on Google
Hi Maria Vasquez, we're sorry to hear you had a poor experience during your visit. We take these concerns seriously and appreciate your feedback. We are constantly working to improve our customer experience and hope that you will give us another chance in the future.
Employee lacked knowledge regarding current phone deals and promotions.
Store closes before posted hours and staff refuses to sell phones.
Store was closed during business hours preventing bill payment.
Store staff attempts to overcharge or deceive customers.