total experiences
replied on google
Most reported issues
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Experiences
Employee stole money from customer via Cash App during phone setup
Purchased phone and earbuds are non-functional.
Store was closed during posted operating hours
Staff member was unhelpful and displayed a poor attitude
The customer received poor service at the store.
Employee stole customer identity after bill payment
Store attempted to charge for a free SIM card update.
Business reply on Google
Hi Alyssa Marie, we're sorry to hear you had a poor experience during your visit. We take these concerns seriously and appreciate your feedback. Please keep in mind that pricing, taxes, and associated fees vary based on location, customer eligibility, and individual store policy.
Store sold defective modem and refused refund or exchange
Staff failed to provide assistance to the customer in the store.
Staff refused to activate phone and made unprofessional comments