total experiences
replied on google
Most reported issues
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Experiences
Customer received spam calls immediately after activating phone service.
Business reply on Google
We're sorry to hear about your experience with spam calls after signing up for our service. We take customer privacy seriously and are continuously working to improve our systems. Thank you for sharing your feedback; it helps us address these concerns. If there's anything we can do to assist you further, please let us know.
Store closed twenty minutes before the posted closing time.
Unauthorized charges taken by a permanently closed business location.
Store was closed before the stated closing time
Service disconnected without cause requiring expensive new phone and number.
The store lacks wheelchair accessibility and has limited parking.
Business reply on Google
Hi MIC Blue, we're sorry to hear you're unhappy with our accessibility. We are constantly working to improve our customer experience but sometimes are met with limitations set by the property owners. We hope that you will give us another chance in the future.
Store was closed during posted operating hours
Business reply on Google
Hi Brooklyn Busselman, thank you for bringing this to our attention. We are looking into this issue and hope to have it resolved as soon as possible. We apologize for the inconvenience and hope you'll give us another chance in the future.
Store manager provided poor service and dishonest information to the customer.
Staff member provided poor customer service and inefficient assistance.
Business reply on Google
We appreciate your review. That's not the experience we want for our customers! We would like an opportunity to talk more about your visit! Please contact us 866-579-2020
Customer experienced long wait times and perceived discriminatory service preference.
Staff member was unhelpful and threatened to call the police.
Business reply on Google
We appreciate your review. That's not the experience we want for our customers! We would like an opportunity to talk more about your visit! Please contact us 866-579-2020
The store did not stock the specific phone model requested.
Business reply on Google
We appreciate your review. That's not the experience we want for our customers! We would like an opportunity to talk more about your visit! Please contact us 866-579-2020