Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer

📡 Internet & Cable · Nashville

No
3

total experiences

100%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NoCustomer ServiceFrom Google Reviews
Dec 28, 2022

Customer was misinformed about phone compatibility and denied a promotion.

Business reply on Google

We're very sorry to hear of your experience at our Authorized Retailer location. We strive to provide an awesome customer experience, and we apologize that you didn't receive smile-worthy service. Please contact our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for further assistance.

NoStaff BehaviorFrom Google Reviews
Nov 17, 2021

Staff member lacked knowledge about products and services

Business reply on Google

We are so disappointed to hear how your recent experience went. It sounds like this could have been handled way better than it was. We apologize. Please contact Cricket Support on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) if you need additional assistance. 💚

NoStaff BehaviorFrom Google Reviews
Feb 12, 2020

Staff were rude and acted like speaking to customers was a favor

Business reply on Google

We're very sorry to hear you had a poor experience at our Authorized Retailer. We strive to provide an awesome customer experience, and we apologize that you didn't receive smile-worthy service. Contact Cricket Support on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) if you need additional assistance.