FYE

Unauthorized monthly membership charges applied without customer consent.

The rewards program charges hidden fees using stored payment information.

The business uses predatory pricing practices and sells overpriced items.

The item is priced significantly higher than the manufacturer website.

Employee attempted to enroll customer in a deceptive subscription service.

The store has high prices and limited inventory.

Deceptive membership enrollment and unprofessional staff behavior.

Cashier misled customer about discount to sign up for marketing emails.

hidden annual fees and difficult cancellation process for loyalty program

Unauthorized monthly membership fees charged for over two years.

The purchased DVD was a blank bootleg disc that would not play.

Staff failed to disclose recurring monthly subscription fees for rewards program.

Unauthorized monthly subscription charges added to customer account

employee attempted to enroll customer in unauthorized recurring subscription program

unauthorized recurring charges for a magazine subscription after cancellation

Staff enrolled customer in a paid subscription without clear disclosure.

employees are rude and yell at customers for standing nearby

customer signed up for unauthorized recurring annual membership fee

Employee signed customer up for paid membership without consent using stored card

Store was closed during posted business hours