Metro by T-Mobile

Metro by T-Mobile

💻 Tech Services · Dallas

No
6

total experiences

67%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NopeStaff BehaviorFrom Google Reviews
May 30, 2026

Staff member was rude and refused to assist with plan restoration.

Business reply on Google

I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

NopeStaff BehaviorFrom Google Reviews
May 30, 2026

Staff member refused assistance and acted unprofessionally toward the customer.

Business reply on Google

I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

NoProduct / Service QualityFrom Google Reviews
Dec 23, 2025

The purchased phone charger is charging the device extremely slowly.

NopeStaff BehaviorFrom Google Reviews
Feb 21, 2025

Staff refused to sell phone without purchase of additional accessories.

Business reply on Google

I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

NoCustomer ServiceFrom Google Reviews
Apr 27, 2022

Staff falsely claimed phone was stolen to force a new purchase

Business reply on Google

We’re sorry to hear this, Rosh. We always want to take care of our customers, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.

NoOtherFrom Google Reviews
Dec 13, 2015

The store lacks adequate customer parking facilities.