total experiences
replied on google
Most reported issues
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Experiences
Order lost by carrier and refund for replacement has not arrived
Business reply on Google
Louis, we're sorry this experience fell short, especially after the shipment issue and delay with your refund. Looking into your order, we see that our store is actively processing your refund. We sincerely apologize again for this experience, and we'll be certain to share your feedback with our team to help us improve.
The Houston location has poor stocking and employee performance.
Business reply on Google
Thanks for sharing your thoughts. We hope your experience at our Austin location meets your expectations. If you have any specific feedback or need assistance during your visit, feel free to let us know.