PayMore - Buy, Sell & Trade Electronics

Business reply on Google

Hi, thank you for leaving us a review! I apologize you did not have a pleasant experience in store. I couldn't find your name in our system so if you wanna give us a call we can try to correct any error we may have made.

Business reply on Google

Hi, thank you for leaving us a review! I apologize you did not have a pleasant experience in store. We do agree everyone should do their research prior to selling any device anywhere! Unfortunately, with us being a business, we can't offer the full market value on items, but we do pride ourselves on making stronger offers than any competitors in the area! I am glad to hear you were able to sell your laptop, and hope we can have another chance to earn your business down the road! Thanks again for stopping in and leaving feedback. Have a great day!

Business reply on Google

I'm sorry you feel we have "shady practices". Just for clarification, you reached out via text message specifically asking if you can make an offer on three of our Pokemon cards we had for sale. We allowed you to make an offer, but in the mean time, all 3 cards did sell in store to a customer who came in, saw them in our display case and purchased the cards. We kindly let you know these 3 cards sold in store so you didn't waste your time and gas to come in store just to find out these cards sold prior to you coming in. Sorry for trying to be courteous of your time and money. We did not and would not ever "relist" items for a higher price, especially after a customer has shown interest in the items.

Business reply on Google

Hi there, we appreciate you stopping in store and leaving feedback! We are sorry we did not meet expectations, and we will be looking into the wording on the website for accuracy purposes. Thank you for bringing this to our attention. We do also encourage any customers to call before coming in if they may have any questions! Thanks again.

Business reply on Google

We are sorry for the inconvenience caused by not giving estimates over the phone! There are numerous factors that go into our pricing, including condition, functionality and what accessories may or may not be included with the device. We do not want to give any false estimates or ranges over the phone and risk upsetting customers who travel to our store. Sorry again!

Business reply on Google

Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are glad to hear that Austin provided you with excellent customer service. We always strive to create a welcoming environment and ensure our team is knowledgeable and helpful. We’re sorry to hear that you felt the trade-in offer and pricing weren’t as competitive as you expected. Our goal is always to provide fair market value for trade-ins while ensuring we can offer quality pre-owned electronics at competitive prices. Pricing on pre-owned electronics is based on various factors, including condition, demand, and current market value, and we always aim to be as transparent as possible throughout the process. That said, we understand your concerns regarding the pricing of the laptop and the trade-in valuation. We want every customer to feel confident in their purchase, and we certainly don’t want anyone to feel taken advantage of. We’d love the opportunity to discuss this further and see if there’s anything we can do to make this right. Please feel free to stop by so we can work toward a resolution. We value your business and hope to have the chance to improve your experience with u

Business reply on Google

Hi there, I am very sorry for the inconvenience. We strive to meet all customer expectations, but it seems there may have been a miscommunication along the way regarding our company protocol. Again, I am sorry for the inconvenience this has caused and we would love for a chance to make this right for you. I hope you have a great rest of your day.

Business reply on Google

Thank you for sharing your experience. We are sorry to hear that you are dissatisfied with your purchase, but we want to make it clear that we do not sell replicas of any devices. All the devices we resell are guaranteed to be authentic, and we take multiple steps to ensure this, including serial verification and using our internal programs to check the quality and authenticity of each product. We understand that you were not satisfied with the AirPods you purchased, but it seems there may be a misunderstanding. We always stand by the quality of the products we sell, and while we offer returns under specific conditions, items that have been opened may be subject to our return policy. We would be happy to discuss this further with you and find a solution. Please feel free to contact us directly, and we will do our best to assist you with any concerns you have.

Business reply on Google

I'm sorry that you did not have a pleasant experience in our store. We do try to price competitively and beat big name competitors in terms of trade in value for devices. We also strongly encourage all of our customers to do research on the value of their items in order to get the best possible offer. If there are any issues, feel free to give us a phone call to further discuss. Have a great day.

Business reply on Google

I am sorry you did not have a good experience in our store recently. We also encourage all our customers to weigh all their options in order to get the most value for the devices they are trying to sell. We appreciate you stopping in.

Business reply on Google

Not sure what business this was for. We are an electronics buyer and seller. We don't approve people, and we don't text and email the next day.