1886 Humble Backyard
🍽️ Restaurants · Humble
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
lack of available staff and poor lighting prevented ordering food
Staff escorted customers out due to a no-child policy.
Vehicle break-ins occur frequently at the establishment with no security footage.
Business reply on Google
Thanks for the update. However, we don't have "daily" break ins and the authorities say they are aware and patrolling the area and situation and that they are actively working to stop such happenings. You gave 1/5 on all of the things we take pride in, for an occurrence which is unrelated and out of our control. Hopefully, you can reconsider. So sorry that this happened to you.
A hair was found in the food and staff were dismissive.
Business reply on Google
We're sorry to hear about your experience. Finding something unexpected in your food is understandably frustrating, and we apologize that you left feeling your concerns were not taken seriously. We take food quality, cleanliness, and guest feedback very seriously, and this is not the experience we want anyone to have. We appreciate you bringing this to our attention and will be discussing it with our team. Thank you for the feedback, and we're disappointed that your visit did not meet the standards we strive to provide.
Bartender refused to replace a drink that tasted off
Business reply on Google
We're sorry to hear you left disappointed. We always want our guests to enjoy both our drinks and their overall experience. While we understand that tastes and preferences can vary, our team strives to handle concerns professionally and respectfully. We appreciate your feedback and are disappointed to hear that your experience did not meet the standards you've come to expect from us. We value all of our guests and will continue working to provide a positive experience for everyone who visits 1886.
The waiter provided inattentive and rude service throughout the meal.
Business reply on Google
We're sorry to hear you left disappointed. Our team strives to provide quality drinks and service to every guest. While there are often details and circumstances that aren't fully reflected in an online review, we always want guests to leave feeling taken care of. We appreciate the feedback and will continue working to provide the best experience possible for everyone who visits 1886.
Frequent vehicle vandalism occurring in the business parking lot.
Business reply on Google
Thank you for bringing this to our attention. We take the safety and security of our guests seriously and are sorry to hear about your concerns. While our parking lot is open to the public and we cannot verify the incidents described in your review, we encourage anyone who experiences damage to their vehicle to report it to management immediately and, when appropriate, to local law enforcement so it can be properly documented and investigated. We appreciate the feedback and are always looking for ways to improve the experience and safety of our guests.
Slow service and poor drink quality over multiple visits.
Business reply on Google
We're sorry to hear about your experience. We understand how frustrating it can be to wait for service, especially when you're looking forward to enjoying a drink and relaxing. Providing timely service and quality drinks is important to us, and we're disappointed to hear we missed the mark during your visits. We appreciate you taking the time to share your feedback, and we'll be discussing it with our team as we continue working to improve. We hope you'll consider giving us another opportunity in the future.
Staff refused service based on complaints from other customers.
Business reply on Google
We’re sorry to hear about your experience. That’s not the kind of visit we want for any of our guests, especially for a special occasion like a birthday. Our team is trained to make decisions based on maintaining a safe and respectful environment for everyone, and situations like this can sometimes involve multiple perspectives. That said, we understand how frustrating this must have felt. We’d appreciate the opportunity to look into this further and get a better understanding of what happened. If you’re open to it, please reach out to us directly so we can address your concerns.
Staff refused service based on an unverified claim from another patron.
Business reply on Google
We’re sorry to hear about your experience. That’s definitely not the standard we aim to provide at 1886. Situations involving guest interactions and service decisions can sometimes be more complex than they appear, but our priority is always to maintain a safe and respectful environment for everyone in the bar. We’d appreciate the opportunity to look into this further and better understand what happened. If you’re open to it, please reach out to us directly so we can address your concerns.
Staff forcibly removed customers due to seating disputes with regulars.
Business reply on Google
We’re sorry to hear about your experience. That’s definitely not the kind of visit we want anyone to have at 1886. From what you described, it sounds like there may have been some confusion or miscommunication regarding seating, and we’d really like the opportunity to better understand what happened. Our goal is always to make sure all guests feel welcome and taken care of. If you’re open to it, please reach out to us directly so we can look into this further and make things right.
Multiple vehicles were broken into due to lack of security.
Business reply on Google
We’re very sorry to hear about your experience and understand how concerning and frustrating this must have been. The safety and comfort of our guests are extremely important to us. While we can’t confirm the frequency mentioned, we do take situations like this seriously and work with security and local authorities when needed. We are also continuously reviewing ways to improve safety and overall guest experience. We’re also disappointed to hear that other aspects of your visit did not meet expectations, including service, drinks, and atmosphere. What you described does not reflect the standards we aim to provide, and we will be addressing this with our team. We appreciate you taking the time to share your feedback.
Multiple vehicle break-ins occurred in the business parking lot.
Business reply on Google
We’re very sorry to hear about your experience and understand how concerning this situation is. The safety of our guests is extremely important to us. While we can’t confirm the frequency mentioned, we do take incidents like this seriously and work with security and local authorities when needed. We’re also always looking at ways to improve safety for our guests. We appreciate you bringing this to our attention.
Poor service and failure to deliver food to the table.
Business reply on Google
We’re really sorry to hear about your experience—that’s definitely not the level of service we aim to provide. Missing orders and long waits are not acceptable, and we understand how frustrating that must have been, especially for your group. We’re addressing this with our team to make sure it doesn’t happen again. We truly appreciate you bringing it to our attention.
Staff member was rude and unprofessional to customers.
Business reply on Google
We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service or behavior we expect from our team. We take feedback like this seriously and will be addressing it internally. We value all of our guests and want everyone to feel welcome and respected when they visit us.
Staff overcharged for drinks and acted aggressively toward a customer.
Business reply on Google
We’re sorry to hear about your experience and appreciate you bringing this to our attention. What you described is not the level of service we expect from our team. We take concerns about billing and guest interactions seriously and will be addressing this internally. We want every guest to feel respected and taken care of during their visit.
Waitress kept change without permission and staff defended the action.
Business reply on Google
We’re very sorry to hear about your experience—this is absolutely not the standard we hold for our team. To be clear, it is never our policy for staff to keep a guest’s change without permission. We take that very seriously, and what you described is not acceptable. We will be addressing this internally to ensure it’s handled properly. We truly appreciate you bringing this to our attention and are sorry we missed the mark during your visit.
Staff failed to address inappropriate behavior and acted rudely toward customer.
Slow service and poor quality of food and drinks.
rude staff behavior and long wait times for food and drinks